![]() ![]() If you have any questions or technical issues, please email visit our support page for additional contact information. You can also use this for video chat by clicking the 'video call' button in the upper right of the screen.Zoom information and instructional videos.Available on Windows, Mac, iPhone, and Android (apps).Zoom () video conferencing for in multi-person video or audio meetings.You may also forward your office phone to another phone.Enable your office phone number and PSU Access ID for Cisco Jabber services by submitting a request for ' Cisco Jabber'.With Cisco Jabber, faculty and staff can bring their Penn State phone number with them when they are away from their office.Please click on this link to learn more about Global Protect VPN including how to load on your personal machine.Ĭisco Jabber (use your desk phone from other devices) Our labs are conveniently located on all our campuses, including remote access services, and are available to the university community. The Global Protect VPN software is pre-loaded on all University-owned machines. Penn State IT computer labs are where students can study, use the latest software, and collaborate. The University is migrating away from Cisco An圜onnect VPN and over to Global Protect VPN.Go to Network adapters and open the category. Please follow these steps to do so: Open the Device Manager.In Windows 10, you can right-click the Windows Button and choose Device Manager. Through this service, users located across Penn State are able to place and receive telephone calls. Back in Windows, you have to set up Wake on LAN in your Network Card Driver. ![]() First, try connecting to the application or webpage without a VPN connection. ENCS offers Telephony Services which includes instruments and infrastructure to support communications between users as well as connection to the public telephone network. Many PSU applications do not require a VPN connection, such as Office365 (Outlook, Teams, OneDrive.), Box, Zoom, university websites, enterprise applications (Canvas, Workday, Concur, eBuy, Maximo.).Additional Duo login information for FIS VDI.Note: beginning May 4, 2020, signing in to VDI services requires Duo second factor authentication when connecting or restarting a disconnected session.Corporate Controller (except Bursar's Office, see VPN).Connect to your VDI from any Internet connection and access all University resources as usual.Secure Enclaves - Work from Home Guidelines.Connecting to Penn State resources during COVID-19 - Office of Information Security.Digital Security Practices for Working Remotely - Penn State News article.If you are planning to work remotely, here are some tools, resources, and FAQs to help you to stay connected from home. Due to the coronavirus pandemic (i.e., COVID-19), and in an effort to promote social distancing as recommended by health officials and experts, the University is encouraging telework arrangements for employees whose work responsibilities can be, or modified to be, completed remotely. ![]()
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